GC
Grant C

1 reviews | Active since Jul 2011

04 Oct 2019, 13:31

Dangerous service without pills

Bad service from pharmacy direct!!! Profile number 7676DD for my wife Noeleen Cilliers I wish to lay complaint for my wife not receiving her cronic medicine in time. Her pills is finish and pharmacy direct did not deliver her pills yet. It is dangerous that we must rely on pharmacy direct to get our pills for us in time. And Bonitas gives us no choice but to use pharmacy direct.

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Replies (5)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Oct 2019, 13:38
Official
Good day , 

Pharmacy Direct confirms receipt of your complaint, a manager will be in contact shortly to assist and provide you with feedback. 

Kind regards

Pharmacy Direct team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 Oct 2019, 14:21
Official
Dear member, 

We confirm that you have been assisted by a Fund Account Manager and that feedback had been provided on your complaint. 

Kind regards

Pharmacy Direct team 
GC
Grant C's update04 Oct 2019, 14:27
Reviewer Update
This is not the first time
GC
Grant C's update06 Oct 2019, 19:21
Reviewer Update
Pills still not delivered as promised by your funds manager on Friday. Still awaiting. You are a dangerous company not delivering cronic medication on time
GC
Grant C's update06 Oct 2019, 19:35
Reviewer Update
I laid complaint by onbudsman as well. Still did not receive any pills as promised