HR
Hennie R

1 reviews | Active since Feb 2020

28 Jun 2021, 17:31

******

Pharmacy directly is a bunch of ******. They play with peoples life's when it comes to disturbing medicine. Without informing the member that your meds are not being paid by the medical aid they just claim it from your savings. Come four months into the year and your medical aid is depleted. There is always issues with getting the meds on time and the correct medication.

If someone knows where I can go to take further action please inform.

I'm a single parent and I have told them numerous times not to draw from my savings. Know I have no savings and the year is not yet finished and with kids Pharmacy Direct is making life more difficult and it is already so difficult.

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply29 Jun 2021, 08:31
Official
 Dear Member
 
 We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
 
 Thank you kindly
 Pharmacy Direct Team 

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply29 Jun 2021, 10:03
Official
 Dear Member
 
 We can confirm that the manager has been in contact with Mrs. Jansen van Rensburg and feedback has been provided to your complaint.
 
 The cash medication will be urgent process for delivery.
 
 Kind regards 
 Pharmacy Direct Team