Concerned and Dissapointed Customer

I was expecting delivery of my contraceptives on time and I made effort to call in to make sure that the delivery of the pills is on time but to date I have not received the pills. Instead I'm being taken from post to pillar, treated with rudeness from your call center agents and driver.

The drive said he called me today when he got to my estate but I never got a call and when I followed up I was told rudely that they won't return to deliver the medication. I even tried to talk to one of your Managers Roseta or something and I was promised that the medication will be delivered today as I write this email no one called me to assure or give me a reason why they have not delivered the pills looking at the urgency.

I'm a very frustrated customer, Your people have no sense of urgency and your people failed to be responsive to a customer's plea to get medication that needs to taken on time as not to disrupt its use.