KR
Kayla R

1 reviews | Active since Jul 2016

07 Jan 2021, 16:11

Complete NEGLEGENCE

Constant problems, and the only time your complaints get acknowledged is when you put it up on Hello Peter. Last year Pharmacy Direct delivered schedule 5 medication to me that i didn't have a script for, nor did i order it. This negligence is UNACCEPTABLE. They sent a courier to pick up the meds and refuse to take the charge off my account. I have been trying since October to get this resolved and have had no luck. Absolutely pathetic.

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply08 Jan 2021, 09:38
Official
Dear Member

Thank you for bringing the matter to our attention.

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team

Best regards,

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply08 Jan 2021, 10:40
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

The claim for medicines returned has been reversed previously. A detailed statement will be send to you as soon as possible. 

Kind regards
Pharmacy Direct Team

Best regards,

KR
Kayla R's update08 Jan 2021, 10:52
Reviewer Update
Thank you. I don't know why it takes writing a bad review to get anything sorted. You really need to up your game