AM
Anna M

1 reviews | Active since Dec 2023

04 May 2024, 10:21

Complain

So dissapointed after using pharmacy Direct for 5 years the Dr changed my chronic medication then i called n send the prescription to the pharmacy they told me they cant dispatch until the 10th. But in the first place why are they dispatching medicine in advance e.g 2 months. Apparently i cant take the one they dispatch in advance due to health issues have to wait until the claim goes through for the 2 moths they dispatch. When i phoned they said they will come back to me. So dissapointed they can't consider people health pathetic

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply06 May 2024, 10:40
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team