Charging for medication before delivery

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: Beryl B

Every month I struggle to get my medication on time from Pharmacy Direct. They send the account through to my Medical Aid before I receive the medication. To phone them is another struggle because nobody answer the phone. This morning alone I`ve phoned 4 times without anyone answering the phone. The service is so bad, I don`t even want to give them a star

Helpful (0)

Replies (2)

Pharmacy Direct (Centurion)'s replyOfficial

03 Sept 2019, 10:24

Dear member

Thank you for bringing the matter to our attention.

The Manager will be in contact with you shortly in order to resolve.

Kind regards
Pharmacy Direct

Pharmacy Direct (Centurion)'s reply03 Sept 2019, 10:24

Official

Dear member

Thank you for bringing the matter to our attention.

The Manager will be in contact with you shortly in order to resolve.

Kind regards
Pharmacy Direct

Pharmacy Direct (Centurion)'s replyOfficial

03 Sept 2019, 10:47

Dear member

We can confirm that the Manager has been in contact with you to resolve all issues. Your medication is currently being dispensed for delivery as soonest.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply03 Sept 2019, 10:47

Official