BAD SERVICE - PHARMACY DIRECT.

Good Day

I an writing on behalf of my mother. Every month she has a problem with your company delivering her blood thinner. Constantly we have to call the company to ask about delivery and most of the time is is late with more than 7 working days.

Or do you not understand the urgency of medical. 7 days is ridiculous for a patient to wait for medical that is needed. This morning I called and spoke to Dudu who tells me that your company still needs to claim from the medical aid and all excuses. The doctor sent a script months back for 6 times repeat. But wow the medication is a week late and this is the 3rd repeat.

I think Bonitas needs a better medical courier company because our parents will fall from waiting on medication. I am tired of calling each month about something that needs to be delivered.

Can someone who is clued up give me a call on ***.

Regards, Dikeledi Sebola (Daughter)