Bad service period!

Received my meds last end of Nov 2017. No meds or reminder of my co-payment on the account, so no meds are send out. Even the meds that no co-payment is required for - which they were supposed to send to me, but haven't. I paid the co-payment once I got back in Jan 2018, then a week later I had to mail them to find out why my meds haven't been send yet. Then the next day I get a sms saying that claim has been put through to my Med Aid, and also a reply from Bronwyn saying that the meds are on their way and that I still have 4 repeats left (this was the 17th of Jan. Yesterday (22 Jan) I get another sms saying that my meds are on their way for delivery and another one saying that my script is about to expire. When I called them I was told all of a sudden, 5 days after I got a mail saying that I got 4 repeats left, that I now only have 2 repeats left, and that the meds was send for delivery early in the morning. Now it's nearly 1am on 23 Jan, I still haven't received my meds. So now I have been without my chronic medication for nearly 2 weeks, and it just seems like they don't care about the patients. And even though they're supposed to be "cheaper" than a normal pharmacy, looking at the costs of my meds they really are not that much cheaper.