1 reviews | Active since Oct 2016

22 Jan 2018, 13:10

Bad service is actually an understatement

I emailed my script to pharmacy direct like four days ago, hoping I would get it in a few days time. to this day nothing, I call and I get terrible attitude from the call agent! They have absolutely no respect for customers whatsoever!

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Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply22 Jan 2018, 14:17
Official

Good day ,

Pharmacy Direct confirms that a manager has been in contact with you to explain our standard processing times for a new prescription .

The processing of a new prescription takes 5-7 working days, for a urgent requests 48-72 hours .

We will arrange for urgent processing on your prescription received.

Kind regards