BAD SERVICE

Item: Pharmacy Direct (Centurion)
Rating: 1
Author: mha T

BAD SERVICE I received a script on 30 March and I sent it on 31 March to Pharmacy Direct, I have been calling and chasing up on them but till today 08 April still nothing.. I don't understand why my Medical aid opted for this type of Pharmacy because WOW service is bad and they don't care that we need the medication ASAP. Terrible service!!!

Helpful (0)

Replies (2)

Pharmacy Direct (Centurion)'s replyOfficial

08 Apr 2021, 12:36

Dear Member

Thank you for bringing the matter to our attention. The manager will be in contact with you shortly in order to resolve.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply08 Apr 2021, 12:36

Official

Dear Member

Thank you for bringing the matter to our attention. The manager will be in contact with you shortly in order to resolve.

Kind regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s replyOfficial

08 Apr 2021, 13:54

Dear Member

We can confirm that the manager has been in contact with you and Pharmacy Direct processes as well as service level agreements have been explained.

Urgent medication has been arranged for delivery.

Kind Regards
Pharmacy Direct Team

Pharmacy Direct (Centurion)'s reply08 Apr 2021, 13:54

Official