MB
MAUREEN B

1 reviews | Active since Oct 2013

19 Jul 2021, 18:16

Bad Service

I have phoned 3X first call after 7 mins cut off, next two calls picked up & cut off straight away. Got hold of WhatsApp contact after initial first line - Nothing. I need to get hold of them ASAP in connection with my chronic medication.

0
Replies (4)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply20 Jul 2021, 08:19
Official
Dear Member

Thank you for bringing the matter to our attention. 

The manager will be in contact with you in order to resolve your complaint.

Kind regards
Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply20 Jul 2021, 10:18
Official
Dear Member

We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.

Kind regards
Pharmacy Direct Team 
MB
MAUREEN B's update02 Aug 2021, 11:55
Reviewer Update
Did get fantastic feedback eventually thank you.
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply02 Aug 2021, 12:46
Official
Dear Member

Only a pleasure. Keep well.

Kind regards
Pharmacy Direct Team