JG
Jeremy G

1 reviews | Active since Jul 2019

03 May 2021, 13:06

Bad service

We receive my daughter's chronic meds and the last few months we had to call Pharmacy Direct to ask where's the delivery. We end up paying cash just so that my daughter has her meds. This shouldn't be treated lightly as her condition is serious.

0
Replies (5)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply03 May 2021, 13:21
Official
 Dear Member
 
 We have received your enquiry, and a Fund Account Manager will contact you shortly regarding this matter.
 
 Thank you kindly
 Pharmacy Direct Team 

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply03 May 2021, 14:11
Official
Dear Member 

Thank you for bringing this matter under our attention.

The Fund Account Manager was in contact with you, and an alternative arrangement has been made for your daughters medication delivery tonight.

Thank you kindly
Pharmacy Direct Team

JG
Jeremy G's update03 May 2021, 14:18
Reviewer Update
Good day my name is Jeremy ***
No one has contacted me
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply03 May 2021, 16:04
Official
Dear member

The Fund Account Manager was in contact with main member on the medical aid around 12h45.

Thank you Kindly
Pharmacy Direct Team

Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply04 May 2021, 15:50
Official
 Dear Member
 
 We can confirm that the medication has been delivered yesterday.
 
 Kind regards 
 Pharmacy Direct Team