MS
Marieta S

1 reviews | Active since Oct 2024

18 Oct 2024, 09:12

Bad service

Bad service. Waiting for cronic medicine now for 3 weeks. Phoned them on Monday and again Wednesday. Several emails send to them. They should have made it urgent. Its Friday.....still waiting for parcel. In the mean time no meds, patient life is at risk. Yesterday they told me parcel are at couriers, they should investigate and come back. STILL NO RESPONSE. I am done with them. Think of getting my medicine at local pharmacy. We are with them about 20 years plus. Don't have issues till the last 3 months. BAD. BAD

0
Replies (3)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Oct 2024, 10:10
Official
Dear member
 Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
MS
Marieta S's update18 Oct 2024, 11:17
Reviewer Update
Goeie dag
Ek wil antwoord op vorige klagte van my.....Pharmacy Direct het my ge****ak. Ek het pakkie so rondom half 10 ontvang.
Blykbaar was die datum waarop ons medikasie gestuur moes word foutief aangeteken. Die dame het my verseker dat dit reggestel sal word. So ek glo die probleem sal nou opgelos wees.
Nogmaals baie dankie vir vinnige terugvoering. Waardeer dit.
Ek glo ons sal in toekoms goed saam kan werk.
DANKIE



Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply18 Oct 2024, 14:07
Official
Dear member
 We can confirm a manager has been in contact with you and feedback has been provided to your complaint.
 Kind regards
 Pharmacy Direct Team