Awful customer service!

Pathetic service. Dealing with you is always an admin nightmare.

On the 23/06 I submitted a script for 6 repeats. I have only received 1 box of Yaz on the 07/07. I need another box.. as per the Yaz instructions – “take one tablet daily as directed at the same time. Do not skip”.

Concern 1 – I have only received 1 box of Yaz – how many repeats have been processed on this script as it should only be one and I should have 5 repeats left.

Concern 2 – the 2 incorrect boxes of Yaz were claimed against my medical aid and don’t seem to have been credited? Is Pharmacy Direct committing ***** against my medical aid?

Concern 3 – I need a new box of Yaz to be processed ASAP – this will be repeat 2 of 6 (just so there is no confusion).

Concern 4 – another ***** attempt by Pharmacy direct as a claim went off on my medical aid on 21/07 but I received nothing.