AG
Angelique G

1 reviews | Active since May 2025

17 Sept 2025, 13:06

Appalling service

Absolutely appalled at the incompetence of this pharmacy. My order arrived incomplete and the one Libre sensor I did receive was faulty. I called on Monday and made it very clear how URGENTLY I need the missing sensor — I was assured it would be escalated. It’s now two days later, and after following up again, I’m still left struggling without any resolution. Completely unacceptable service when dealing with something as important as medical supplies.

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply17 Sept 2025, 15:42
Official
Dear member
 Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team