MW
Margaretha W

1 reviews | Active since Dec 2020

02 Mar 2026, 12:17

Appalling refund process

Unacceptable service...pharmacy refuses to refund payment for an order paid when there was no stock available. How's that for bad practice! Will never use them again. Be warned ⚠️

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply02 Mar 2026, 14:02
Official
Dear member
 

Thank you for bringing the matter to our attention.
 The manager will be in contact with you shortly to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team
MW
Margaretha W's update04 Mar 2026, 04:44
Reviewer Update
Please don't write nonsense. No manager has "contacted me shortly" since the review was posted, no refund received for payment of goods out of stock. Unacceptable!