Another big fail for pharmacy direct

<p>On 22 June 2017 Bonitas medical aid recieved a claim from Pharmacy direct for chronic medicine. This medication has been paid for by the medical aid. On 25 an e-mail was sent to enquire about the medicine. On 27 June I recieved an e-mail informing me that the query would be referred to the relevant department (dispatch). Nothing, nada zero response up to now (4 July 2017). In the meantime I have ran out of some of my chronic medicine. Pharmacy direct keeps failing us, queries often is not answered/ignored.</p> <p>Bonitas should surely seek to make use of a better provider</p> <p> </p> <p>T and J Voges</p>