KH
Karen H

1 reviews | Active since Jun 2017

12 Oct 2021, 12:38

ANGRY

What a useless bunch. Tried registering & uploading all info & script on website - NO LUCK. Tried emailing - NO LUCK. This has been going on since 23.08.2021 on a weekly basis. They ask for delivery address (for the umpteenth time) - So email it. They ask for the script (for the umpteenth time) - So I email it. Called them today only to be told they don't have the script - OMW REALLY! I submitted all the requested information on one email each time. They have received it BUT NO SCRIPT THERE. How the hell do they run this business with *********** staff??????

0
Replies (2)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply12 Oct 2021, 14:03
Official
Dear Member
 
 Thank you for bringing the matter to our attention.
 
 The manager will be in contact with you to resolve your complaint.
 
 Kind regards
 Pharmacy Direct Team 
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply12 Oct 2021, 14:44
Official
Dear Member
 
 We can confirm that the manager has been in contact with you and feedback has been provided to your complaint.
 
 Kind regards
 Pharmacy Direct Team