Absolutely Hopeless

My mom is a Chronic patient, she had to pay in money before she could receive her medication, she has made two payments already and she has still not received her medication. This is not the first time that we have had issues with pharmacy direct they only care about money and don't care that some medications are a necessity. The last time they didn't deliver my mothers high blood pressure tablets , now its her Warfarin and its been more than a week that she has been without her medication.