NP
Neil P

1 reviews | Active since Feb 2018

15 Feb 2018, 18:38

5 Days before even PROCESSING a prescription

Wow, a full 1.1 star(s)

As a preferred member of Bonitas you should be asshamed. 5 Days before processing when other suppliers deliver next day, even for rather important medicine???

You should be reported to the SAPC and taken to task. Can you imagine someone dies because they expected you to process and deliver heart medicine, you should be ashamed

0
Replies (1)
Pharmacy Direct (Centurion)
Pharmacy Direct (Centurion)'s reply19 Feb 2018, 15:45
Official

Dear Mr Pieterse

We regret that your experience was not optimal. Patient care is at the centre of what we do. As such we do allow for exceptions and will service qualifying patients earlier in line with their need.

Regards

The Pharmacy Direct Team