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The level of incompetence is unsettling. The only reason I use them is because my medical aid does not cover the continuous glucose monitor from any other pharmacy. Medical aid pays half, and I pay the other half. it lasts exactly 28 days. I've been struggling with them for 8 months. Every month they fail to send me a payment link. If they do send me a payment link I need to contact them to start the shipping. Every month it's late. This week after numerous *** they finally sent the link, but the amount due was 0. I entered the amount I usually pay and sent yet another ***. I get a reply that my *** is now credited with the amount. What about my sensors? I had enough.