GS
Gert S

1 reviews | Active since Nov 2015

04 Jul 2016, 17:33

Zero service

<p>Five months ago i contacted your Middelburg branch for a windscreen replacement. Some time after that, i recieved a call saying that they could not replace my windscreen on account of rain. About a month ago i tried the Witbank branch, but they couldnt assist me. This morning i phoned the Middelburg branch again to try and sort it, but the person i had on the phone was not very interested in what i had to say as she was talking back and forth between me and someone else in the shop. After repeatidly mixing up my vehicle with another, she took my number to call me back, Wich she never did.</p>

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Replies (1)
PG Glass
PG Glass's reply05 Jul 2016, 06:33
Official

Thank you for bring this to our attention.

As per our discussion, the complaint has been escalated to the Regional Manager.

The Fitment Centre will be assisting you on the 06/07/16.

Kind Regards

PG Glass Head Office