Zero customer service (PG Glass)

I recently submitted a windscreen claim for my car, PG glass Midrand called me to confirm the installation of my windscreen at their fitment centre however I did explain that as I started a new job I would not be able to visit their fitment centre and would prefer that my windscreen be replaced at work premises.

PG glass Centurion called me and proceeded to assist me with the call out service however cannot assist me because I'm based in Woodmead. I have a claim and it's been 2 weeks with zero service, zero call backs and zero windscreen. Absolutely shocking and pathetic.