1 reviews | Active since Jul 2015
Worst Service Ever!
Dear PG Glass Edenvale!<br> On the 26/5/2015, I had my passenger window replaced and smash-n-grab fitted at PG Glass Edenvale. After them replacing my window and fitting the smash-n-grab, I realised that both my back windows had scratch marks all the way around, due to when the smash-n-grab was fitted, they cut the film to size on my window using a Stanley knife. Very Clever!! However, they did replace it just to damage my car further. Now I have scratch marks all on my roof. On top of that, when the smash-n-grab was fitted the fitment was done very poorly especially on the passenger window, since I have had it redone 3 times at PG Glass Edenvale and it is still as mess. I have to take it back again, for the fourth time. To make it worst, today I have just realised that my back window (boot) is also scratched all the way around, when the smash-n-grab was fitted originally. I have complained on numerous occasions!, with only a apology! I have taken off of work 3 times to get is sorted out!! I guess its not over yet! NEVER USE PG GLASS EDENVALE, if you care more about your car than what they do!!!
We do apologies for the service that you received from the Fitment Centre.
As per our discussions, your complaint has been escalated to the Fitment Centre and Regional Manager.
Look forward to a swift and amicable resolve.
Kind Regards
PG Glass Head Office
We do apologies for the service that you received from the Fitment Centre.
As per our discussions, your complaint has been escalated to the Fitment Centre and Regional Manager.
Look forward to a swift and amicable resolve.
Kind Regards
PG Glass Head Office
