NM
Ntsikayomzi M

1 reviews | Active since Jan 2020

28 Nov 2023, 10:36

Worst service

The worst ever. I had guys who came to take measurements yesterday and I was promised a quote, it has been 24 hours and still no quote. Shaun is no longer responding to my calls.

I keep getting told a different story everyday

0
Replies (6)
PG Glass
PG Glass's reply28 Nov 2023, 11:05
Official
 Good Day  Ntsikayomzi 

We acknowledge receipt of your complaint. 
 
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
 
You will be contacted shortly to resolve this complaint.

Kind Regards
PG Glass HO 
NM
Ntsikayomzi M's update29 Nov 2023, 10:22
Reviewer Update
I am still waiting for you to contact me. I still haven’t received any assistance
PG Glass
PG Glass's reply29 Nov 2023, 11:19
Official
Good Day Mr Magxaka

Thank you for taking our call

Please note that we are looking into the matter and will revert.

Once again, our utmost sincere apology for the delays and the inconvenience caused in this regard.

Warm Regards
PG Glass HO


NM
Ntsikayomzi M's update30 Nov 2023, 14:02
Reviewer Update
I still have not been assisted. I have been waiting for the quote, another assistance has ghosted me once again
PG Glass
PG Glass's reply30 Nov 2023, 15:40
Official
Good Day Mr Magxaka

Please note that we are still looking into the matter and will revert.

Warm Regards
PG Glass HO
NM
Ntsikayomzi M's update03 Dec 2023, 13:34
Reviewer Update
It took you a whole week to look into the matter, still haven’t found any assistance