AM
Annie M

1 reviews | Active since Jun 2019

09 Jun 2022, 14:26

Worst Customer from a good establishment.

I went to PG Glass to have my one cars inspected and the only thing required from me was the policy number, everything else was processed without any other information required from me. I sent my son to have the other car inspected on 8 June 2022 and he received the worst service from Wiseman from PG Glass. He was treated like a 2nd class citizen. My son called me to request for information as he was given a form to fill in, i told him to give the consultant my policy number, but that did not help. I called my son on his cellphone and asked to speak to the consultant so that i can give him the information he required, but Wiseman was rude and he refused to speak to me. I am very shocked by Wiseman's actions as my son left the establishment without any assistance from them.

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Replies (1)
PG Glass
PG Glass's reply10 Jun 2022, 09:52
Official
Good day Annie Makalane, 

Trust you are keeping well.

First and foremost, we would like to extend our sincere apology on behalf of PG Glass for this unfortunate service failure and thank you for bringing this matter to our attention.

We are looking into this matter and we will revert back.

Kind regards 
PG Glass