TM
Tshepo M
1 reviews | Active since Nov 2025
22 Nov 2025, 14:44
Windscreen stone chips
Went to pg glass today at vanderbijlpark to fix two stone chips on the windscreen. Both of them were not fixed and still paid. Whatever magic thing that yall is using to fix stone chips is just ****. Those so called technicians started reading me terms and conditions when they saw that they did not fix those two chips.
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PG Glass's replyOfficial
26 Nov 2025, 08:13Good Day TshepoThank you for bringing this to our attention.Please accept our sincere apologies for the experience you had at our Vanderbijlpark branch. It is certainly not the level of service we aim to provide, and we are very sorry that the stone chips on your windscreen were not properly repaired despite you having paid, and that the situation was not handled to your satisfaction.We understand how frustrating this must be, especially when you expected the repairs to be completed and instead received terms and conditions instead of a solution. We will address this matter with the technicians involved to ensure it is not repeated.
Kind Regards
PG Glass HO
Kind Regards
PG Glass HO
Best regards,
PG Glass's reply26 Nov 2025, 08:13
Official
Good Day TshepoThank you for bringing this to our attention.Please accept our sincere apologies for the experience you had at our Vanderbijlpark branch. It is certainly not the level of service we aim to provide, and we are very sorry that the stone chips on your windscreen were not properly repaired despite you having paid, and that the situation was not handled to your satisfaction.We understand how frustrating this must be, especially when you expected the repairs to be completed and instead received terms and conditions instead of a solution. We will address this matter with the technicians involved to ensure it is not repeated.
Kind Regards
PG Glass HO
Kind Regards
PG Glass HO
Best regards,