Windscreen replacement outstanding claim for three months

<p>I have submitted my claim for my damaged windscreen. Hit a bird on the passenger side of the windscreen on the 21 November 2016. Half the winscreen is smashed causing a massive blindspot and I cannot use the wipers during the rain. </p> <p>They arranged the for PG Glass to fix the windscreen, they did not have stock of that particular windscreen and it would need to be imported. I have been told that they could not provide me with an estimated time of delivery. We are now on the 15 February 2017 (Three months later) I have no answer as to when I may receive a windscreen. I have followed up on numerous occassions and have been very patient. However I still do not have an answer and both companys don't get back to me and don't give me feedback . </p>