SP
Siyabulela P
1 reviews | Active since Aug 2023
19 May 2025, 11:01
Very bad service
A very Bad service from a consultant and the Manager, we waited for two hours for a windscreen chip repair.We called for authorisation and Head office confirmed the claim number even after that they took there time 2hour waiting. I requested assistance from the manager told her we driving to Cape Town and she could help.
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Replies (1)
PG Glass's replyOfficial
20 May 2025, 09:24 Good Day Siyabulela
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the inconvenience it has caused you. This is not the level of service we aim to provide.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the inconvenience it has caused you. This is not the level of service we aim to provide.
We take your feedback seriously and would like to investigate with the aim to mitigate in future
Once again, we apologize for the frustration and appreciate the opportunity to make things right.
Kind Regards
PG Glass HO
Kind Regards
PG Glass HO
PG Glass's reply20 May 2025, 09:24
Official
Good Day Siyabulela
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the inconvenience it has caused you. This is not the level of service we aim to provide.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the inconvenience it has caused you. This is not the level of service we aim to provide.
We take your feedback seriously and would like to investigate with the aim to mitigate in future
Once again, we apologize for the frustration and appreciate the opportunity to make things right.
Kind Regards
PG Glass HO
Kind Regards
PG Glass HO