SB
Simon B
1 reviews | Active since Jul 2011
27 Jan 2016, 15:27
Useless
I lodged an insurance claim for some broken bathroom windows in the middle of November. After 2 weeks of complaining they finally came to install temporary glass. We have now been waiting for over 2 months for our sandblasted Windows. Weekly calls are simply brushed off with a useless excuse of 'we are getting a load from the sandblaster today'. I struggle to believe that 2 small panes of glass are this difficult to provide. Absolutely shocking service, will NEVER use this provider again!!!!!
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PG Glass's replyOfficial
27 Jan 2016, 16:54Hello sbrinckman,
We do apologies for the miscommunication between the Fitment Centre and yourself.
The complaint has been escalated to the Regional Manager and will be attended to accordingly.
Look forward to a swift and amicable resolve.
Kind Regards
PG Glass Head Office
We do apologies for the miscommunication between the Fitment Centre and yourself.
The complaint has been escalated to the Regional Manager and will be attended to accordingly.
Look forward to a swift and amicable resolve.
Kind Regards
PG Glass Head Office
Best regards,
PG Glass's reply27 Jan 2016, 16:54
Official
Hello sbrinckman,
We do apologies for the miscommunication between the Fitment Centre and yourself.
The complaint has been escalated to the Regional Manager and will be attended to accordingly.
Look forward to a swift and amicable resolve.
Kind Regards
PG Glass Head Office
We do apologies for the miscommunication between the Fitment Centre and yourself.
The complaint has been escalated to the Regional Manager and will be attended to accordingly.
Look forward to a swift and amicable resolve.
Kind Regards
PG Glass Head Office
Best regards,