UNACCEPTABLE CUSTOMER SERVICE

PG GLASS SHELLEY USED TO BE A COMPANY WITH SATISFYING CUSTOMER SERVICE.<br> THESE DAYS SORRY TO INFORM EVERYBODY....DONT DEAL WITH PG GLASS<br> THERE SERVICE SUCKS-TO SAY THE LEAST.<br> ONE PROMISE AFTER THE OTHER!<br> YOU MAKE DAILY CHECK UP CALLS TO CONFIRM- THEY LIE TO YOU TELLING YOU THEY ARRANGED AND AS YOU SPEAK THEY CONFIRM THERE GUYS IS IN YOUR VILLA.<br> THEY N E V E R RETURN CALLS.<br> MAYBE THEY NEVER RECEIVE MESSAGES<br> WHEN YOU CALL NOBODY ACTUALLY KNOW WHO IS ON THE JOB -TELLING YOU THEY WILL GO TODAY.....AS EVERY OTHER DAY....THEY NEVER DO.<br> THEY ARE WELL AWARE IT IS A HOLIDAY UNIT AND NOT ACCESSIBLE EVERYDAY<br> THEN YOU ARRANGE FOR SOMEONE TO STAY THERE ALL DAY AND THEY NEVER PITCH-YOU HAVE TO PAY THE LADY WAITING THERE FOR THEM. AGAIN AND AGAIN. I WILL RATHER SEARCH FOR A COMPANY WHO YOU CAN TRUST ON PROMISES AND WHO RETURN CALLS AND WHO HAVE THE CONSIDERATION TO ADVISE YOU WELL IN TIME THEY CANNOT DELIVER WHAT WAS PROMISED. A COMPANY WHERE THE CLIENT IS THE 1ST PRIORITY NOT THEIR TARGET EVERY MONTH. SORRY... SA IS TODAY ...WHERE SA IS MAINLY BECAUSE OF NO SERVICE THING. CLIENT IS JUST ANOTHER NUMBER. YOU ARE NOT IMPORTANT-YOU NEED THEM THEY DONT NEED YOU! ATTITUDE.<br>