CN
Cobus N

1 reviews | Active since Aug 2011

10 Nov 2015, 12:52

This sure ain't a flagship store

The recent change in ownership/management at PG Glass in Knysna has left several locals utterly dissatisfied and I myself recently had to leave empty handed after they could not cut a simple piece of 370 x 370 mm in a day. Apart from the poor service and arrogance of the manager, the shop's appearance is simply disgusting. What used to be a neat and modern showroom, is now an eyesore, both inside and outside.<br> I reported the incident to PG Glass' customer care e-mail, but after a week I have had no response. Time to take my business elsewhere

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Replies (1)
PG Glass
PG Glass's reply10 Nov 2015, 13:28
Official
Hello suboc,

Our sincere apologies for this negative experience.

Your complaint has been escalated to the relevant Regional Manager and will be address with the Manager of the Fitment Centre.

Thank you
PG Glass Head Office