1 reviews | Active since May 2017

16 May 2017, 15:02

They should know about glass!

<p>I came to the Allens Nek branch to get a quote on my window for a Kia. This was Wednesday. Today, Tuesday, I've just dropped off my car and then been phoned to tell that they actually didn't order the right glass.</p> <p> </p> <p>I took a day off work to bring the car to the branch but now I must take another and spend two more days waiting for my car to be safe to drive. This should all have been sorted out at the quote because people that sell glass should probably know more about it than I do</p>

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Replies (1)
PG Glass
PG Glass's reply16 May 2017, 15:33
Official

Hi Jared,

As per our discussion, the above complaint has been escalated to the manager and the regional manager.

As soon as I have feedback from the manager, I will revert back to yu.

Kind Regards

PG Glass Head Office