They DO NOT care about customers.

They respond on HelloPeter to tell you they will deal with your problem, but never do.

I posted in December about how a R499 chip repair cost me R2 600 when the technician caused my windscreen to crack when she app**** the machine when it was too hot. There was no warning that this could happen and that my bill could be 5 times what was quoted and agreed. At first, all I got was the automated response. I posted a 2nd complaint about them saying they would contact me but never did. I then got a phone call, where a lady asked for more details, promised to discuss the issue with the manager and get back to me. I'M STILL WAITING....