1 reviews | Active since Feb 2016
There should be an option to give PG Glass a MINUS Rating
<p>What is wrong with PG Glass?</p> <p>Their staff?</p> <p>Level of Service?</p> <p> </p> <p>My moms car was broken into more than 3 weeks ago.</p> <p>Our insurance processed the claim immediately.</p> <p>When contacting PG glass, they said that they had stock and that we could bring the car in the next day.</p> <p>When dropping off the car, Grace said that she would call me in a few hours that the car would be ready. </p> <p>At 10am - my father receives an sms stating that there isn't stock and that the window will only be fixed on Monday.</p> <p>On Monday after being promised a whole bunch of call backs, we are told that there is no stock in South AFRICA and that the window will need to be ordered from France. Taking 15days!!! </p> <p>Yesterday, day 15 - the *********** staff lie to us, telling us that my mom cancelled the order.</p> <p>Why would she cancel?</p> <p>The claim was paid out already by the Insurance?</p> <p> </p> <p>PG Glass staff are *****!!!!</p> <p>3 weeks without a back window?</p> <p>How much longer before you can replace the window on the vehicle?</p>
Thank you for bring this our attention.
Your complaint has been escalated to the regional manager.
Kindly Regards
PG Glass Head Office
Thank you for bring this our attention.
Your complaint has been escalated to the regional manager.
Kindly Regards
PG Glass Head Office
