KM
Kgaugelo M

1 reviews | Active since Jun 2021

19 Mar 2024, 10:58

Terrible service Pg glass wonderboom

Had a terrible experience with Pg glass Wonderboom, a wrong glass was ordered for my car. Nothing was verified before I went to the store. Then I was told the glass belonged to another suv car. I had to call the store to ask for a refund with no effort from their side. That was only the begining, Rachel at their refund department was not helpful, full of attitude and submitted my documents late. Pg glass please take your customers serious. As we speak I'm still waiting.

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Replies (1)
PG Glass
PG Glass's reply19 Mar 2024, 14:32
Official
Good Day Kgaugelo Mametse

We acknowledge receipt of your complaint. 
 
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
 
You will be contacted shortly to resolve this complaint.

Kind Regards
PG Glass HO