DH
Danie H
1 reviews | Active since Jul 2013
23 Dec 2025, 16:29
Terrible service PG Glass Menlyn
I received a phone call yesterday asking me to bring my car to the Menlyn branch at 10H00 today, 23 Dec 2025. Indication provided that it will take 2 to 3 hours to do the replacement. I dropped off my car at 10H00. I returned to the branch at 13:00 and my vehicle did not even move. When I complain about this I am told that my vehicle is next but it will take 3 more hours. I leave the vehicle there and at 14:00 I get a call saying that the glass is not available and will only be available the next day.
How can you book a vehicle when you don't even have the glass to do the job! The service from PG glass is terrible
Helpful (0)
Replies (2)0
Replies (2)DH
Danie H's updateReviewer Update
06 Jan 2026, 12:27As of 6 January 2026 and my windscreen is still not replaced despite promises that I would be contacted to arrange replacement
DH
Danie H's update06 Jan 2026, 12:27
Reviewer Update
As of 6 January 2026 and my windscreen is still not replaced despite promises that I would be contacted to arrange replacement
DH
Danie H's updateReviewer Update
16 Jan 2026, 16:53PG arranged to come to me on Fri 9 Jan but did not arrive. Then asked if I can come in on Sat 10 Jan to which I reluctantly agreed. Got there on Sat waited 30 mins and was told the glass that was in stock was cracked so the job cannot be done.
Re-arranged for Fri 16 Jan - try number 4. Got a call 16:30, the technician is in Rustenburg and cannot make it. Asked if the job can be done on Sat.
How many time will PG waste my time before actually getting the job done
Re-arranged for Fri 16 Jan - try number 4. Got a call 16:30, the technician is in Rustenburg and cannot make it. Asked if the job can be done on Sat.
How many time will PG waste my time before actually getting the job done
DH
Danie H's update16 Jan 2026, 16:53
Reviewer Update
PG arranged to come to me on Fri 9 Jan but did not arrive. Then asked if I can come in on Sat 10 Jan to which I reluctantly agreed. Got there on Sat waited 30 mins and was told the glass that was in stock was cracked so the job cannot be done.
Re-arranged for Fri 16 Jan - try number 4. Got a call 16:30, the technician is in Rustenburg and cannot make it. Asked if the job can be done on Sat.
How many time will PG waste my time before actually getting the job done
Re-arranged for Fri 16 Jan - try number 4. Got a call 16:30, the technician is in Rustenburg and cannot make it. Asked if the job can be done on Sat.
How many time will PG waste my time before actually getting the job done