1 reviews | Active since Apr 2015
Terrible Service/Feedback
This is an email sent to PG Glass Centurion<br> <br> Hello Mark/Neville<br> Yes Its me again. Again your PG Glass has let me down. I have tried to call you and your call centre on *** and no luck. I get cut off after your ads. Also was waiting for the mobile unit to arrive at 12 and have not heard anything. <br> Also when I reported my windscreen initially to Melissa at *** I never heard from them for a week until my Broker phoned them and was informed that there was a problem with the claim. Why did no one come back to me and inform me??? NOT ON!!!<br> I have spoken now to Darryl at the mobile unit and they now want to postpone till 13:15. NOT ON!!!!<br> I have very reluctantly allowed Darryl to sent a unit to my house at 17:00 today. I very much doubt that they will arrive. Also at the end of the day the unit will be tired and ****ed off and I very much doubt a good job will be performed.<br> This is a disgrace and I will never use you or any PG Glass from now on. <br> <br> <br> <br> <br> Please note that my broker is on this mail
Thank you for bring this to our attention.
Your complaint has been escalated to our Operations Manager.
As per our discussion, the fitment centre will be assisting you this afternoon.
A follow up call with you will be done on the 07/03/16.
Kind Regards
PG Glass Head Office
Thank you for bring this to our attention.
Your complaint has been escalated to our Operations Manager.
As per our discussion, the fitment centre will be assisting you this afternoon.
A follow up call with you will be done on the 07/03/16.
Kind Regards
PG Glass Head Office
