CT
Christina T

1 reviews | Active since Aug 2013

15 Jul 2016, 10:48

Terrible service!!

<p>Terrible service!! Dropped my car off at the Menlyn branch before 8:30 and was told it would take 3 to 4 hours...when I returned after 3.5 hours they hadn't even touched my car. I had to complain before they even took my car in and then it still took an additional hour! There were only 4 cars in front of me when arrived in the morning but when I returned there were new cars in the workshop that were not there earlier!I will never use PG glass again...will ask my insurance for other options next time! </p>

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Replies (1)
PG Glass
PG Glass's reply15 Jul 2016, 12:14
Official

We do apologies for the miscommunication from the fitment centre.

The complaint has been escalated to the Regional Manager.

Kind Regards

PG Glass Head Office