TR
Trevor R

1 reviews | Active since Jun 2019

17 Jun 2022, 21:49

Terrible dishonest service

Terrible service and dishonesty. Agents on phone and reality give different quotes. Charge more for 1 glass piece than the value of the entire glass unit. Very rude and aggressive on phone and on premises. Leaves my place in a mess with broken glass. Cannot wait 10 mins for me to pay half with sassa card and other half from church loan. Removes glass frame leaving me several days with open door in dangerous and rainy suburb. Asked several times for manager to phone me back and ***ardly ignored. Doesn't even give a proper tax invoice. Bunch of ******* wicked *******.

0
Replies (1)
PG Glass
PG Glass's reply18 Jun 2022, 08:45
Official
Good day Trevor 

Trust you are keeping well.

We would like to extend our sincere apology for this unfortunate service failure and how this matter has been handled.

Further investigation will be conducted regarding your claim.

Kind Regards
PG Glass Head Office