1 reviews | Active since Dec 2013
Terrible clean-up
<p>I recently had my front window replaced as it had been broken into and smashed completely to pieces. They replaced the window for R1700, but did not bother to do a proper clean-up job. We expect quality service from PG Glass, a very big brand, and at the very least a decent vacuum of the broken glass should go along with the massive price to pay for the window and labour.</p> <p> </p> <p>Not impressed at all. </p>
First of all, my apology for the service not properly rendered to you and the inconvenience it may have caused.
This complaint has been escalated to the Regional Manager to investigate.
Kind Regards
PG Glass Head Office
First of all, my apology for the service not properly rendered to you and the inconvenience it may have caused.
This complaint has been escalated to the Regional Manager to investigate.
Kind Regards
PG Glass Head Office
I was contacted by your manager almost immediately.
I want to thank you for responding so quickly and offering to make amends. I don't want this to be a negative, but more constructive criticism.
I was contacted by your manager almost immediately.
I want to thank you for responding so quickly and offering to make amends. I don't want this to be a negative, but more constructive criticism.