SM
Stanley M

1 reviews | Active since Mar 2022

05 Oct 2026, 10:54

Terrible

I have put in a claim for a front windscreen,I has been 2 weeks and nothing happened, called them apparently they are still waiting for a windscreen. I have called other glass companies they told me next day fitment.

0
Replies (1)
PG Glass
PG Glass's reply06 Oct 2026, 10:47
Official

Good Day Stanley

Thank you for bringing the matter to our attention

We sincerely apologise for the delay and the frustration this has caused you.

We understand how disappointing it must be to have been waiting for two weeks without your windscreen being fitted, especially after being advised that the glass is still outstanding. We sincerely regret that we have not met your expectations or provided you with the level of service you deserve.

Please be assured that we take your complaint seriously and are looking into the delay with the relevant team to establish the status of the windscreen and assist in resolving the matter as soon as possible.

We apologise again for the inconvenience caused and appreciate you bringing this matter to our attention.

Warm Regards
PG Glass Headoffice