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Shani C

1 reviews | Active since May 2016

17 Oct 2016, 13:40

Still waiting on refund

<p>WE had to have a window replaced end of August. The guys were great, came out after hours......fitted etc.</p> <p>No complaints there.</p> <p> </p> <p>WE had to pay COD which we did but unfortunately our complex paid PG as well so they received a double payment. Up until today I am still waiting for my refund.</p> <p>How long can this take?</p>

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Replies (1)
PG Glass
PG Glass's reply17 Oct 2016, 14:09
Official

Thank you for bring this matter to our attention.

As per our conference call with the Manager, she will look into the complaint and revert back to you.

Kind Regards

PG Glass Head Office