STAY AWAY FROM PATHETIC SERVICE AT PG GLASS

I had my claim for a new windscreen approved after a long and tedious back and forth with my insurance.The claim was then approved and referd to pg glass jhb east for fitment. I thought that this was the beginning of a solution for me but instead it's been a nightmare.For 2 weeks now they have not called or communicated to me as to what is happening.I then call them and after holding for close and hour I'm given a story of waiting for stock,a new date is set and again its not met.Again no phone call and it takes me calling in.They answer fones arrogantly and rudely and have no Regards for clients.They lie profusely blaming everything but their poor service evening blaming suppliers for stock not knowing I work in the industry.There are never managers and I bet you this complaint too will fall on deaf ears.Its amazing how some people keep their jobs and business stay open in an economy so called struggling when they have no business acumen at all.Again today,lodged a complaint and escalation and now watch, this too nothing will happen.Pathetic indeed