1 reviews | Active since Dec 2016

01 Dec 2016, 14:08

Shocking service (non-service!)

<p>Tried five times to telephone PG Glass Boksburg ( ********** ). It appears that this telephone is not being answered, since every attempt to call rang for ages, and eventually went to the national call centre. On my fourth call at 13:39 today, I eventually got connected to a PG Glass staff member at the Venter Centre, Boksburg branch who clearly had zero s****s in customer care, and I had to resort to making a fifth call (from 13:25 to 13:49)...five calls...and no solution. Useless, useless, useless operation and I will ask my broker and insurer to avoid placing any business with PG Glass.</p>

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Replies (1)
PG Glass
PG Glass's reply01 Dec 2016, 16:25
Official

The complaint has been escalated regional manager.

As per our discussion, you will be assisted on the 05/12/16.

Kind Regards

PG Glass Head Office