DW
Dani W
1 reviews | Active since Jun 2013
18 Sept 2015, 13:23
Shocking service despite numerous requests
I am very disappointed with PG Glass. they were supposed to fix my chipped windscreen. I asked 5 weeks ago!! Not only did they say (everyday) they will attend to it but no one has contacted me since.<br> <br> I am going to take my business elsewhere and name and shame the person who was supposed to organise the repair unless it is taken care of.<br> <br> BAD customer service.<br> <br> Dani
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PG Glass's replyOfficial
18 Sept 2015, 14:54Hello daniwater,
We do apologies for the miscommunication between the Fitment Centre and you.
The complaint has been escalated to the Fitment Centre and Regional Manager.
As per our discussion, a team will be assisting you on the 21/09/15.
Kind Regards
PG Glass Head Office
We do apologies for the miscommunication between the Fitment Centre and you.
The complaint has been escalated to the Fitment Centre and Regional Manager.
As per our discussion, a team will be assisting you on the 21/09/15.
Kind Regards
PG Glass Head Office
PG Glass's reply18 Sept 2015, 14:54
Official
Hello daniwater,
We do apologies for the miscommunication between the Fitment Centre and you.
The complaint has been escalated to the Fitment Centre and Regional Manager.
As per our discussion, a team will be assisting you on the 21/09/15.
Kind Regards
PG Glass Head Office
We do apologies for the miscommunication between the Fitment Centre and you.
The complaint has been escalated to the Fitment Centre and Regional Manager.
As per our discussion, a team will be assisting you on the 21/09/15.
Kind Regards
PG Glass Head Office