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Nicole A

1 reviews | Active since May 2020

28 May 2025, 11:34

Shocking Service and Waste of Time @ PG Auto Glass Centurion

I had a very disappointing experience with PG Glass. The miscommunication was frustrating; I felt like I was constantly in the dark about the status of my service. They wasted a lot of my time with unclear and inconsistent information. The staff seemed uninformed and unhelpful whenever I asked questions or requested a mobile service which was ignored, this only added to my frustration. Customer service was dismal — I didn’t feel valued, heard or cared for. Overall, it was a disappointing experience, and I wouldn’t recommend PG Glass based on this experience.

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Replies (1)
PG Glass
PG Glass's reply03 Jun 2025, 08:22
Official
Hi Nicole A, This does not sound like the level of service we aim to provide. Please email your contact details to https://pg31.goreview.co.za/goreview-crm?revid=646pAZ4q so that your feedback can be addressed directly with our team. We look forward to hearing back from you. Many thanks, PG Glass Team