AC
Adrian C

1 reviews | Active since Jul 2011

14 Dec 2015, 08:37

Several Promises to Install

I lodged a claim with my Home Loan company (SA Home Loans) for a glass door that is covered by the policy on Monday the 30th of November. To date my glass has not been replaced. They (PG Glass) originally arrived on the 4th of December, without making prior arrangement, and the technician comments \this is really frustrating"I couldn't agree more. Arrangements made for Saturday 5 December"

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Replies (1)
PG Glass
PG Glass's reply14 Dec 2015, 12:09
Official
Hello bottoml,

Our sincere apologies for this negative experience.

Your complaint has been escalated to the relevant Regional Manager and will be attended to accordingly.

Look forward to a swift and amicable resolve.

Kind Regards
PG Glass Head Office