DE
Deane E

1 reviews | Active since Jan 2020

30 Dec 2021, 15:27

Rude staff and disorganized

Pg glass fourways - the staff member we delt with was super rude (wanted to argue about waiting time). Then the documentation had the wrong pricing on once the window was installed and all this after waiting for over a month. I must say they were nice enough to install a temp plastic window which was a big help but i will never recommend or deal with the staff at this branch.

0
Replies (3)
PG Glass
PG Glass's reply30 Dec 2021, 15:45
Official
Good day Deane 

Trust you are keeping well.

We would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this to our attention.

We have followed up with the Fitment centre and will revert back to you. 

DE
Deane E's update30 Dec 2021, 16:21
Reviewer Update
Thank you very much PG Glass HQ for taking my complaint seriously and phoning me to assure that it has been seen to.
My confidence in your service delivery has been restored.
PG Glass
PG Glass's reply30 Dec 2021, 16:44
Official
Good day Deane

You are most welcome and thank you for using our services.

Regards 
PG GLASS