Replacement windscreen

PG glass menlyn has bad customer service.

I came by on Wednesday to enquire about my replacement. They told me it’s due on the 29th

They didn’t tell me about a watermark but decided to have me check in the car on time and wait almost 2 hours to tell me that there’s a watermark and they cannot replace the windscreen

No explanation as to why this wasn’t checked when the glass was ordered at the beginning of the month. All I got was a call and placed on hold for almost 10 mins which I eventually dropped

My insurance had already paid and I was left with the excess to pay

They slow working, the vehicles that were being serviced were the still in the garage hours later